Support Ticket Management
Manage and track user support tickets
| Ticket ID | User | Subject | Category | Priority | Date | Status | Assigned To | Actions |
|---|---|---|---|---|---|---|---|---|
| TKT-001 | Alice Johnson | Cannot access my account | Technical | High | Nov 10, 2025 | Open | Unassigned | |
| TKT-002 | Bob Smith | Payment not processed | Billing | High | Nov 10, 2025 | In Progress | John Smith | |
| TKT-003 | Carol White | Feature request: Dark mode | Feature Request | Low | Nov 9, 2025 | Open | Unassigned | |
| TKT-004 | David Lee | App crashes on startup | Technical | High | Nov 11, 2025 | Open | Unassigned | |
| TKT-005 | Emma Davis | Wrong item delivered | Order Issue | Medium | Nov 9, 2025 | Resolved | Sarah Johnson | |
| TKT-006 | Frank Miller | Question about subscription | General Inquiry | Medium | Nov 10, 2025 | In Progress | Mike Chen | |
| TKT-007 | Grace Taylor | Account security concern | Security | High | Nov 11, 2025 | Open | Unassigned | |
| TKT-008 | Henry Wilson | Refund request | Billing | Medium | Nov 8, 2025 | Resolved | John Smith |